Hotel Kärntnerland Garni

Booking & cancellation conditions

With the booking of a room by the guest and the subsequent sending of the booking confirmation, an accommodation contract is concluded between the guest and the accommodation provider in accordance with the Contract conditions of the Austrian hotel association closed. To secure the contract, we require a deposit within two weeks of booking. You will receive the amount of the deposit and the bank details for the transfer with the booking confirmation.

Arrival and departure: The booked rooms are available from 2 p.m. on the day of arrival. On departure, we ask you to vacate your room by 10.30 a.m. We strongly recommend that you take out hotel cancellation insurance, as the following costs arise in the event of cancellation:

  • Free cancellation up to 3 months before departure. A down payment is considered a credit for a further stay within the next 12 months.
  • Cancellation from 3 months to 1 month before departure: A cancellation fee of 40% of the booked room price will be charged.
  • Cancellation from 1 month to one week before departure: A cancellation fee of 70% of the booked room price will be charged.
  • Cancellation from 1 week before departure: A cancellation fee of 90% of the booked room price will be charged.

In the event of departure before the booked departure date (notification by 18:00 on the previous day at the latest, the rooms must be vacated by 10:30) or arrival after the booked arrival date, 90% of the agreed room price will also be charged for the remaining nights. In the case of short-term bookings (also by telephone), an accommodation contract is also concluded according to the Austrian hotel contract conditions. The same cancellation fees are therefore incurred in the event of cancellation or no-show. Reservations made by telephone without a deposit can only be held until 6 p.m. on the day of arrival, provided we have not received notification of a later arrival. Otherwise, the Contract conditions of the Austrian hotel association . You can pay cashless with American Express, Visa, Mastercard and debit card.

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